Category: Chatbots News

There are a number of advantages to cognitive automation over other types of AI. They are designed to be used by business users and be operational in just a few weeks. Secondly, cognitive automation can be used to make automated decisions. Predictive analytics can enable a robot to make judgment calls based on the situations… Continue reading 7 Best Use Cases of Cognitive Automation

Machine Learning acts as important value addition in almost all these processes in some form or the other. Traditional business process outsourcing (BPO) is a method of offloading tasks, projects, or complete business processes to a third-party provider. In terms of data labeling for NLP, the BPO model relies on having as many people as… Continue reading Detecting and mitigating bias in natural language processing

Moreover, having a clear idea of what to expect from a “smart” chatbot will help you define clear KPIs to measure the success of the solution. A measure of the accuracy is taken in the testing phase of the process of building an AI chatbot, during which it is challenged with queries taken from real world examples but outside of its… Continue reading Comparison of Chatbots vs Conversational AI in 2023